Eva, I would like to thank you for the excellent service you provided my wife and I on our recent trip to Estoril. We had a great time at the Hotel Palacio and loved our time there. The room, overlooking the pool, was fantastic. Breakfast was very good. The lessons with Tiago and the 9 hole golf course at Estoril were both very good.

We would definitely return and would happily use your services again.

Sara, we loved working with you and your entire team. We really enjoyed the Hotel Palacio Estoril and their golf course (Estoril Golf Course) My favorite course of the four we played (Estoril Golf Course, Penha Longa, Oitavos Dunes. & West Cliffs) was Oitavos Dunes. Larry liked West Cliffs the best. Those were our top 2. The drivers for airport and golf transfers were great and everything you did was superb! From the dinner reservations to golf to transfers. You love your work and it shows. Same for Eva. Good luck in your future endeavors and hopefully we see you again. Louise

We all thoroughly enjoyed our holiday with the weather being especially kind. The golf courses (Estoril, Penha Longa & Oitavos Dunes) were all in excellent condition with Estoril and Penha Longa our favourites. We felt Oitavos Dunes was very much like many long corporate courses that are about these days and made more difficult by the very strong wind when we played!! They also did not serve food until after 1.30, which seemed strange. More than happy to play Estoril and Penha Longa over and over again! Loved the layout and design of both courses which were a pleasure to be on. We ate there at lunchtime with our wives and both clubs were very welcoming and served good meals. The transfer service to and from the courses was excellent and punctual, never had to wait more than a few minutes once a request was made.

The Hotel Palacio Estoril looked after us very well. It is in a great location, very handy to walk into Cascais and catch the train to Lisbon. The breakfast was of a good standard with plenty of choice on offer. The rooms we were allocated were spacious, clean and well provided, with nice views over the gardens. Generally the service was excellent and friendly, apart from a couple of occasions when they seemed under staffed when trying to deal with corporate groups, particularly in the bar area, where it could take quite a long time to get served.
My wife was able to hire the mobility scooter for the week from the hotel at a reasonable rate which was great. Couldn’t see anywhere else nearby that she could have hired one and we never saw anyone all week using one, which is quite unusual.
The outdoor pool was well maintained and just about up to temperature with plenty of sun beds, shades and towels for all who wanted to use them.
The Spa was of a high standard and although we didn’t make use of any treatments, we did spend time in the pool, steam room, jacuzzi etc. It was all very clean and well run and a quiet place to relax.

It took over 2 years to finally get our holiday in Portugal, thanks to COVID, but it certainly didn’t disappoint.
A big thanks to Kelly for her organising, recommendations and patience. I hope we can all stay fit and well enough to come and visit Portugal again soon.

Many thanks for your message, and for all your work in coordinating our trip. We had a really excellent time. The Hotel Palacio Estoril is fabulous, the Estoril golf course met our needs perfectly, and all our transfers and club hire worked very smoothly. The area around the hotel has lots of good restaurants and bars, so we were very well catered for each evening.

We enjoyed our stay so much that we would be keen to do something similar (or even exactly the same) next year. 

Eva, thanks to you and the team regarding all the arrangements. We enjoyed our stay a lot. Next time we will order a little less wind, the last golf rounds were not quite as good as the three first ones ;)

Regarding Hotel Palacio Estoril:
- location as expected, i.e. very nice
- rooms allocated: our friends were lucky, they had already by arrival been upgraded to a Superior room. We got a Classic room as ordered – which was really small… I kindly asked if there were any Superior rooms available for upgrade, and luckily we were upgraded after one night. A bit thanks to Palacio, it was definitely a big improvement for our stay
- breakfast was excellent, superior level. We did not eat in the restaurants. The pool area was nice, but due to rather cold weather, we did not spend much time there. Service and housekeeping were excellent, both in restaurant / breakfast and reception & room service.
- Golf: we only played Estoril Golf course. The first day a bit confusing when it comes to directions to the next tee, but the second round already easier. Taking into account the date we were there, the condition of the course was ok. Some extremely beautiful holes and in general a nice course. Clubhouse served our purpose well – grabbing a beer after the round (we did not eat there). Regarding the transportation from the golf course to hotel: there is definitely room for improvement. One day I had to go three times to ask / check, if the transportation has been ordered. This happened also during the other days.

To sum up: all in all a very pleasant stay in Estoril. Portugal is definitely in our scope for the future.

- Your service before the trip:
Excellent and especially the flexible way you were ready to solve the timetable issues at the beginning with the golf training. Very good info throughout the process.

Hotel Palacio Estoril:
Breakfast was amazing & delicious and the housekeeping perfect.

Estoril Golf Course:
- reception > service always very lovely, polite and friendly
- caddiemaster service > always prompt and flexible