Some hotels or other trip providers may require the details of a credit card as a guarantee of your reservation and according to their cancellation policy (which will be informed to you at the confirmation stage or at request stage if you ask for it). This information can be provided once the booking is complete and will be kept securely by the hotels or other partners who may require this information and according to their terms of privacy. Portugal Golf Experience doesn’t store credit card information from costumers. Credit card details from clients are only kept in our system the time necessary to finalize and complete your booking. The collect of the credit card details may be done over the phone, by fax or via the SSL secured form online. If clients prefer they may provide the credit card details directly to the hotels or other trip providers. Portugal Golf Experience will provide their customers with the contact details of the provider in this latest case. If clients do not want to provide credit card details as a guarantee, they may chose to make a pre-payment by bank transfer to secure the booking.
It may occur that some hotels, golf courses or other trip providers require pre-payment or the payment of a deposit to secure the booking and in this case, payment is made directly by the costumer to the partner involved. Portugal Golf Experience will help coordinate the payment process either by providing the bank account details of the trip provider (along with a pro-forma invoice) or by coordinating the debit of your credit card by the trip provider. The collect of the credit card details may be done over the phone, by fax or via the SSL secured form online. If clients prefer they may provide the credit card details directly to the hotels or other trip providers. Portugal Golf Experience will provide their customers with the contact details of the provider in this latest case.
Cancellation and no-show
By making a Trip Reservation with a hotel, golf course or other Trip Provider, you accept and agree to the relevant cancellation and no-show policy of that Trip Provider, and to any additional (delivery) terms and conditions of the Trip Provider that may apply to your Trip. The general cancellation and no-show policy of each Trip Provider is made available at the reservation stage by our reservation department and any time you may ask for it. Please note that certain rates, fees or special offers are not eligible for cancellation, refund or change. Cancellation and prepayment policies may vary per segment, product or service of each Trip. Please carefully read the confirmation details which will be sent to you by Portugal Golf Experience.
Electronic Communications
After you have made a request you will receive a confirmation message and then will be contacted by our customer service. The exchange of emails will last until the organization of your trip is perfectly finalized.
Sometimes Portugal Golf Experience may send feedback emails after your stay at the hotel.
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Green Fee Bookings
Our site includes links to a third party for your Green Fee Bookings (Quo Vadis). They guarantee the best prices on the market and same level of quality service than offered directly by Portugal Golf Experience. We do not provide any personally identifiable customer information to this third-party. We do not have access to or control over cookies or other features that they may use. Please contact them directly for more information about their privacy practices.
Conditions of Use
If you choose to visit Portugal Golf Experience website, your visit and any dispute over privacy is subject to this Notice, including limitations on damages, arbitration of disputes, and application of the Portuguese law. If you have any concern about privacy at Portugal Golf Experience, please contact us with a thorough description, and we will try to resolve it.
Typographical Errors
In the event that a Portugal Golf Experience product is mistakenly listed online or send by email at an incorrect price, Portugal Golf Experience reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Portugal Golf Experience reserves the right to refuse or cancel any such orders whether or not the order has been confirmed.
Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Portugal Golf Experience or its content suppliers and protected by Portugal and international copyright laws.
Travel Insurance
We advise clients to ensure that they have adequate travel insurance to cover such things as personal risks, cancellation costs or any additional costs associated with travel delays.
